Südtirol Pass

Südtirol Pass: yet another milestone

2.5 million invoices issued to date

For ten years, Südtirol Pass tickets have been a staple of public transport in South Tyrol. In terms of numbers, that’s some 234,000 user contracts and 2.5 million issued invoices.

Launched on 14 February 2012, Südtirol Pass subscription tickets brought with them the convenient and unbureaucratic option to pay for your travel expenses directly from any bank account using direct debit. In the summer of 2012, customers received their very first invoices, which at that time were issued by a contracted service provider. On 1 May 2017, STA – Strutture Trasporto Alto Adige SpA/ Südtiroler Transportstrukturen AG – took over the billing process for passenger journeys and the administration of Südtirol Pass subscriptions. With more than 40,000 check-ins every day, this requires an extensive and complex data system, which has to be managed discretely and efficiently in the background – and which remains entirely hidden from the passengers. In September 2022, we broke the 2.5 million mark in invoices issued, and the record month closed at invoice no. 2,501,904.

Facts and figures

Currently, some 122,000 Südtirol Pass and Euregio Family Pass tickets are in active use – 52,000 of which on a post-paid contract, where payment is made directly by direct debit and for which Südtirol Pass invoices are issued on a regular basis. A little more than half of those invoices are delivered digitally through the passengers’ user accounts.

Good to know: By transmitting Südtirol Pass invoices online, a total 16.3 tons of paper were saved to date. And there’s plenty of room for more: No less than 25,000 customers still receive their Südtirol Pass invoices by post. If you’re one of them and would like to come on board and change that, all you need to do is go to your user account, click on the payment method and invoicing section in the menu and select to have your digital invoices sent to your user account free of charge.

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