Get in touch

südtirolmobil: going the extra mile for you

Feedback, questions and complaints: südtirolmobil is your number one contact for public transport in South Tyrol. 

Every day, we strive to make public mobility user-friendly and ensure the highest quality standards. Help us with your ideas! We look forward to hearing from you.

Your feedback

Fares and timetables

Traffic information office

+39 0471 220880 - select option 1 (Mon-Sat, 6:30-20:00; Sun and bank holidays: 8:00-20:00)

südtirolmobil Pass and subscription tickets

südtirolmobil Service and Information Centre

+39 0471 220880 - select option 2 (Mon-Fri, 8:00-18:00)

Unsuccessful debit

If the invoice payment was not processed successfully, please settle the outstanding amount via bank transfer to the account below.

Use the invoice number (FVMOBxx-xxxxxxx) as the payment reference. 

STA - Strutture Trasporto Alto Adige SpA  
Via dei Conciapelli 60 • I-39100 Bolzano 

Cassa Centrale Raiffeisen S.p.A. 
IBAN: IT12C 034931 1600 0003 0003 9225 
SWIFT/BIC: RZSBIT2B 

Complaints
If you’d like to submit feedback or a complaint, contact us!
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Faulty tickets
Can't check in and validate your ticket? Here's what to do.
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Refunds and credit
Our customer service: easy to reach and always there for you
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Journey planner widget for your website
Create a customised südtirolmobil journey planner widget
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Info monitor
All departures at a glance
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Lost property
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